Maslach Burnout Inventory -General Survey: French validation in a representative sample of employees
Résumé
Background: This study presents the French validation of the Maslach Burnout Inventory –
General Survey (MBI-GS). The MBI-Human Services Survey, MBI-Educators Survey and
MBI-GS questionnaires have been validated in numerous languages and are currently being
used in many countries, as attested by the abundant literature on the subject. Burnout has
received considerable media attention around the world as public awareness grows about this
increasingly prevalent phenomenon. As a major social issue that can potentially affect any
employee in any field, we felt it was both timely and necessary to conduct a validation study
adapted to French culture.
Methods: After performing both forward and back translations, a questionnaire was
administered to a representative sample of 1,312 French employees.
Results: Psychometric analysis revealed excellent internal consistency for the three
dimensions of MBI (Exhaustion, Cynicism and Professional Inefficacy), a factorial structure
almost identical to that reported in the original study, and satisfactory convergent validity.
Average scores were grouped into five clusters of identifying variables chosen to provide a
SCIREA Journal of Health
http://www.scirea.org/journal/PMH
May 27, 2019
Volume 3, Issue 2, April 2019
25
clear picture of mean scores in France: gender, age, occupational status, company size and
business sector. Hierarchical classification analysis based on respondents’ scores for
Exhaustion, Cynicism and Professional Inefficacy resulted in six distinct employee profiles.
These groups are described and analyzed considering both MBI scores and responses to
additional psychological health questionnaires designed to measure indicators of strain (stress,
anxiety and depression symptoms, and need for recovery). These results are discussed in the
context of preventing work-related burnout and more broadly, toward preventing psychosocial
risks.
Conclusions: The factorial structure shares strong similarities with those found in the
literature for versions of the MBI which have been translated into different languages,
analyses showed excellent internal consistency in the three sub dimensions and the
convergent validity has been demonstrated. Applying cross-correlation to scores for the three
dimensions of burnout with scores on other instruments for assessing psychological disorders,
allowed us to identify “at risk” profiles which produced highly relevant results with regard to
burnout prevention.
Trial registration: data were collected by OpinionWay in accordance with the requirements
of European regulation n° 2016/679/EU.
Domaines
Psychologie
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